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Delivery Info    Returns Info 

 

What Are My Delivery Options ?  

 

Delivery Explained

Please note: all deliveries over £100.00 nett will be free of charge to UK mainland (excluding Scottish Highlands and all UK islands) during normal working hours Monday to Friday.

 

Area

Delivery

 

 Order Value 

 

Cost (excluding VAT)

UK Mainland

Scottish Mainland

1-2 Days

2-3 Days

Over £100 Nett

 Free

UK Mainland

Scottish Mainland

1-2 Days

2-3 Days

 

Below £100 Nett

 

 £12.99

 

UK Mainland

Before noon Saturday

All Orders

£35.99

Scottish Highlands

Northern Ireland

4-5 Days

4-5 Days

All Orders

All Orders

£58.75

£58.75

Republic of Ireland

4-5 Days

All Orders

£58.75

Isle Of Man

Scottish Islands

4-5 Days

3/5 Days

All Orders

All Orders

£59.99

£59.95

Isle of Wight

Guernsey / Jersey

3/5 Days

3/5 Days

All Orders

All Orders

£35.99

£99.50


Please note: Whilst every effort is made to get your delivery to you, Please do not prebook your installers or tradesman until your whole order has arrived and been checked.

 

Our couriers do all in their power to deliver on time and on the day requested. However, on rare occasions there can sometimes be traffic or other issues out of our control that may delay the delivery. We ask our customers not to book any trades people until your order has safely arrived and in good condition.

 

Returning Goods

Please ensure you fill out our returns form for all goods you wish to return to us. All returns should meet our returns policy as described in our terms and conditions. Unwanted goods must be sent back to us via the customer's own means.

All Returns shouyld be sent to Our Supplier's Address which is Shown on our Returns form which can be printed from the bottom of this Page . 

 

Please note: Returned items must be in a saleable and unused condition, ideally in the original packaging. Any items returned to us after the seven day cooling-off period will encounter a restocking charge of up to 30%.

 

Please also be aware that we DO NOT ACCEPT RETURNS OF FLEXIBLE FLUE LINERS (both for solid fuel and gas) and ANY BESPOKE ITEMS as these have been made and cut to specific customer requirements.

 

 

 


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